Privacy Policy
Our Privacy Statement clarifies our business ethics and principles, as they relate to the information gathering, data sorting, usages, and the adaptation of the data gathered for specific and individual usages in relation to Crow plus services.
Our Contact
In order to reach us to proffer top notch services including but not limited to the following:
· Questions on subscribers’ accounts or reaching us through our customer service for support, do visit our Online help Centre at Pelah Entertainment LLC, 13600 Sheepshead Ct, Clarksville, MD 21029.USA.
· For questions having to do with this Privacy Statement, or the use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/ Office by email at Crow Plus.com
· The data controller of your person of information is Pelah.
· Please do note that once contacted for assistance, it is mandatory that we seek your confirmation before such could be attended for your safety and ours.
Data collection
For us to provide seamless services to our teeming subscribers, the following data may be obtained from them from time to time, which include but are not limited to.
i. The subscriber’s name.
ii. email address.
iii. address or postal code.
iv. payment method(s), and
v. telephone number.
Our data could be sourced and/or retrieved in so many ways, including.
1. When subscriber enters it while making use of our service, interactions with our customer service, or partaking in surveys or marketing promotions.
2. Information obtained when subscribers provide ratings, perception preferences, account settings (including preferences set in the “Account” section of our website), or otherwise provide information to us through our service or elsewhere.
Routine collection of information– These are pieces of information we source routinely. Such as information about our subscribers and their usage of our services, their interactions with us and our advertising, as well as information regarding subscribers’ network, network devices, and their computer or other Crow plus capable devices our subscribers may use to access our service (such as gaming systems, smart TVs, mobile devices, set top boxes, and other streaming media devices). This information includes:
· Subscribers’ activities on the Crow plus service, such as heading selections, shows you have watched, and search queries.
· Subscribers’ interactions with our emails and texts, and with our messages through push and online messaging channels.
· Details of your interactions with our customer service, such as the date, time and reason for contacting us, records of any chat conversations, and if you call us, your phone number and call footage.
· Device IDs or other unique identifiers, including for your network devices, and devices that are Crow plus capable on your Wi-Fi network.
· Adaptable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the “Cookies and Internet Advertising” section below for more information).
· Device and software characteristics (such as type and configuration), connection information including type (Wi-Fi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information.
· Information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our “Cookies and Internet Advertising” section for more details.)
· Information from partners: We collect information from other companies with whom you have a relationship (“Partners”). These Partners include, but are not limited (depending on select services or individual preferences): your TV or internet service provider, or other streaming media device providers, who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the Crow plus service for distribution to us or provide pre-paid promotions for the Crow plus service; and voice assistant platform providers who facilitate dealings with our service through voice commands.
The information Partners provide us varies depending on the nature of the Partner services, and may include:
· Search queries and commands applicable to Crowplus that you make through Partner policies or voice assistant platforms.
· Service initiation information such as your email address or other contact information.
· IP addresses, device IDs or other unique markers, and allied pre-paid promotion, billing and user interface information, which ultimately sustain user verification, the Crow plus service registration experience, Partner payment processing, and the presentation of Crow plus content to you through portions of the Partner user interface.
· Information from other sources: We also obtain information from other sources. We protect this information according to the routines described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include the under listed:
· Service providers, who assist us in the determination of a location based on your IP address in order to adapt our service and for other uses, which are in consonance with this Privacy Statement
· Security service providers, who make information readily available to us in order to secure our systems, avert fraud and enhance the protection of the security of Crow plus accounts.
· Payment service which guarantees seamless services that are coordinated by our providers, who provide us with requisite payment options, or apprises to that information, based on their affiliation with our customers.
· Online and offline data providers, through whom we source classified demographic, interest based and online advertising related data.
· Publicly generated avenues such as publicly generated posts on social media platforms and information available through public and/or general databases associating IP addresses with internet service providers (ISPs).
Usage of Information
Most times information at our disposal is for the provision, analysis, administration, enhancement and branding our services and marketing efforts, to professionally process member referrals, your registration, your orders and your payments, and to communicate with you on these and other topical cum relevant issues. For example, we use such information for:
· The determination of your general geographic locality, provision of restricted contents, meeting our varied customers’ needs through feedbacks and modified viewing recommendations for movies and TV shows, which are tailored to meet our customers’ demands and taste, determination of customers’ ISP to support network connectivity.
· For our viewers’ delight and satisfaction, we use aggregated ISP information for operational and business purposes, which enhances prompt and competent responses to inquiries and requests.
· Coordination with Partners on making the Crowplus service available to members and providing up to date information to non-members about the availability of the Crowplus service, based on the specific relationship you have with the Partner;
· Protecting our systems in order to avert fraud and help us fortify the security of Crow plus accounts.
· Prevention, detection and exploring possibly proscribed or unlawful actions, including fraud, and in order to efficiently enforce our terms (such as determination of whether and for which Crowplus signup offers you are eligible and considering whether a particular device is allowed to use the account consistent with our Terms of Use);
· Analysis and understanding of our audience, improving our service (including our user interface experiences and service performance and improve content selection, recommendation procedures and distribution.
· Interactions with our customers concerning our services to facilitate Crow plus delivery, details about new features and content available on Crow plus , special offers, promotional announcements, consumer surveys, and to assist you with effective requests such as password reset requests. These interactions may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below). Please see the “Your Varieties” section of this Privacy Statement to understand the basic requirements of your communications preferences.
Official Release of Information
Crow plus is obliged to release your personal data to third parties for various compelling reasons as described below:
We share your information among the Crow plus family of companies (Pelah Entertainment LLC) as needed for: ensuring access to our services; safeguarding customer support; making informed choices about service enhancements; content improvement; and for other related purposes defined in the Use of Information section of this Privacy Statement.
Service Providers: We interface with other companies, agents or contractors (“Service Providers”) for services on our behalf or for assisting us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide bank account or balance information, to process credit card transactions or other payment methods, to provide customer service, to evaluate and boost data (including data about users’ interfaces with our service), and to process and administer consumer reviews. While rendering such services, these Service Providers may, as occasion demands, be authorized to access your personal or other information. However, such authorization does not include the usage or disclosure of your personal information except as they relate with providing their services (which includes maintaining and improving their services).
Partners: As described above, you may have a link with one or more of our Partners, in which case we may share certain information with them in order to harmonize with them on rendering the Crow plus service to members and providing information about the availability of the Crow plus service. For example, depending on what Partner services you use, we may share information:
In order to facilitate Partner pre-paid promotions or collection of payment for the Crowplus service for distribution to us.
with Partners who operate voice assistant platforms that allow you to interrelate with our service using voice commands; such that the total contents and features available in the Crowplus service can be proposed to you in the Partner’s user interface. For members, these suggestions are part of the Crow plus service and may include modified and specifically adapted viewing endorsements/certifications.
Promotional offers: From time to time, Crow plus may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
Protection of Crow plus and others: Crow plus and its Service Providers may disclose and otherwise use your personal and other information where such disclosure is inevitable (a) in fulfilment of any applicable law, regulation, legal process, or governmental request, (b) administration of applicable terms of use, including investigation of latent breaches thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of Crow plus , its users or the public, as required the extant law.
Business transfers: In the event of any future restructuring, streamlining, merger or outright sale, or other transfer of assets, of Crow plus shall transfer information, including personal information, if the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
At whatever time while sharing information we could share personal information with receiving parties within the United States of America; and such parties shall operate comprehensive data protection laws, which shall ensure that such sensitive and/or highly confidential information is transferred in accordance with this Privacy Statement and as permitted by the extant laws on data protection.
You may also choose to disclose your information in the following ways:
certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device.
social plugins and similar technologies allow you to share information.
Social plugins and social applications are operated by the social networks themselves and are subject to their terms of use and privacy policies.
Access to Account and Profiles
“Remember me” function: For ease of access to your account, you can use the “Remember me on this device” function when you log in to the website. This function adopts technology that enables us to provide direct account access and to help administer the Crow plus service without requiring re-entry of any password or other user identification when your browser revisits the service.
Giving others access to your account: If you share or permit third parties to have access to your account, they will be able to access your routine program of activities, ratings, and account information (including your email address or other related information in the “Account” area of our website). This remains constant if you use our profiles feature. You might have the option to use seamless account login through the Crow plus mobile app, which enables login to the Crow plus app on smart TVs, set top boxes, and other streaming media devices on the Wi-Fi network to which you are connected. If you use that feature, those devices will remain signed into your account unless you subsequently log out of those devices.
Profiles: Profiles allow users to have a distinct, modified and distinct Crow plus experience, built around the movies and shows of interest to them, as well as separate watch histories. Please note that profiles are available to everyone who uses your Crowplus account, so that anyone with access to your Crow plus account can navigate to and use, edit or delete profiles. This should be made known to others with access to your account, and if you do not wish them to use or change your profile, be sure to let them know. From time to time, Profile users may be permitted to add an email address, phone number or other information to the profile and will be provided with notice of collection and use at the time such information is requested (the Profile Privacy Notice applies www.Crow Plus.Com/account/get my info.)
Removing device access to your Crow plus account: To remove access to your Crow plus account from your devices: (a) visit the “Account” section of our website, choose “Sign out of all devices,” and follow the instructions to deactivate your devices (note, deactivation may not occur immediately) or (b) delete your Crow plus settings from your device (steps vary by device and the option is not available on all devices). Where possible, users of public or shared devices should log out at the close of each visit. If you sell or return a computer or Crow plus ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
Options
Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply access the “Communications Settings” option in the “Account” section of our website and uncheck those items to unsubscribe. Alternatively, click the “unsubscribe” link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.
Push Notifications. You can choose to receive mobile push notifications from Crow plus. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.
WhatsApp. If you have enabled WhatsApp messages in connection with your Crow plus account or profile and no longer wish to receive them, you can use your WhatsApp app settings to block them.
Interest-Based Ads. Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes an adaptable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from Crow plus, please see the “Cookies and Internet Advertising” section (below).
Matched Identifier Communications. Some third-party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy protective identifier to the third party. A privacy protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed. The third party compares the privacy protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with Crow plus and the third party. If there is a match, Crow plus can then choose whether or not to send a given promotional communication to you on that third party site or app and can optimize and better measure the effectiveness of online advertising. You can opt out in the “Marketing Communications” section of the “Account” section of our website.
Your Information and Rights
You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.
When you visit the “Account” portion of our website, you have the ability to access and update a broad range of information about your account, including your contact information, your Crowplus payment information, and various related information about your account (such as the content you have viewed and rated). You must sign in to access the “Account” section.
If you are the account owner, to download a copy of your personal information go to: www.Crow plus .com/account/getmyinfo (you must be signed in to access the “Account” section) and follow the instructions.
For other requests, or if you have any other questions regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@Crowplus.com. help.Crowplus.com. For more information about how to access your information, including our verification process, please reference this help article: help.Crowplus .com. For information about deletion, removal and retention of information, please reference this help article: help. Crow plus .com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the “Your Choices” section of this Privacy Statement for additional choices regarding your information.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or recording purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
Maryland Consumer Privacy Act
If you are a Maryland consumer, please see our Maryland Consumer Privacy Act (MCPA) Privacy Notice by clicking on the link, going to help.Crowplus .com/legal/privacy#MCPA or simply scrolling down.
Security
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.
Other Websites, Platforms and Applications
The Crow plus service may be provided through and/or utilize features (such as voice controls) operated by third party platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the Crow plus service through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the Crow plus service.
Children
You must be at least eighteen (18) years of age or older to subscribe to the Crow plus service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.
Changes to this Privacy Statement
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with the law. Your continued use of the Crow plus service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the Crow plus service. To see when this Privacy Statement was last updated, please see the “Last Updated” section below.
Cookies and Internet Advertising
We and our Service Providers use cookies and other technologies (such as web beacons), as well as adaptable device identifiers, for various reasons. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do and your choices regarding their use.
Cookies and similar technologies, web beacons, and adaptable device identifiers
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, Indexed DB, and Webs). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.
If you use the Crow plus app on a mobile device, tablet, or streaming media device, we may collect a adaptable device identifier from your device. Adaptable device identifiers (also known as advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” (or IDFA) on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, adaptable device identifiers are used to make online advertising more relevant and for analytics and optimization purposes.
Why does Crow plus use these technologies?
We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.
To help you better understand how we use cookies and adaptable device identifiers, please see the information below:
Essential cookies: These cookies are strictly necessary to provide our website or online service. For example, we and our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.
Performance and functionality cookies: These cookies help us to customize and enhance your online experience with Crow plus. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors’ use of the Crow plus service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
Advertising cookies and adaptable device identifiers: These cookies and adaptable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you. These types of ads are called “interest-based advertising.” The advertising cookies associated with our service belong to our Service Providers.
In connection with our use of these technologies, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive limited information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information).
Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the Crow plus service if they are already a Crow plus user.
Crowplus uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding specific title selections you make, URLs you land on, or shows you have watched on our service. We do not share information about title selections or the shows you have watched on our service.
How can I exercise choice regarding these technologies?
For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party web sites or online services for online interest-based advertising), and to exercise choices regarding them, click here. At this time, we do not respond to web browser “do not track” signals.
To exercise choice regarding adaptable device identifiers
To opt out of interest-based ads from Crow plus in connection with an adaptable device identifier on a mobile device, tablet, or streaming media devices, please configure the appropriate setting on your device (usually found under “privacy” or “ads” in your device’s settings). You may still see Crow plus ads on your device, but they will not be tailored to your likely interests.
To exercise choice using self-regulatory program resources
Crow plus supports the following self-regulatory programs, which provide additional privacy choices for interest-based advertising:
In the US: Digital Advertising Alliance (DAA)
To exercise choice regarding other technologies
There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, Indexed DB, and Webs). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser’s help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
Maryland Consumer Privacy Act (CCPA) Privacy Notice
This Privacy Notice applies to Maryland consumers and supplements the Privacy Statement.
Personal Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“CCPA personal information”). We have collected the following categories of CCPA personal information from consumers within the last twelve (12) months:
Identifiers: “Identifiers” covers a broad range of information, including things like name, email address, postal address, telephone number, and IP address. We collect some CCPA personal information that falls into this category. For example, for streaming subscribers we’re going to have an email address, payment information (like a credit card). We collect IP addresses, identifiers from the devices you use to connect, and characteristics about the networks you use when you connect to our service online. These sorts of identifiers are connected to your Crow plus account. There are also identifiers we use for purposes like advertising (adaptable device identifiers, third party advertising cookies on our website) that we do not associate with your account, but that can be used to reach you with promotional messages on other websites and applications.
Characteristics of protected classifications under Maryland or federal law: This covers a broad range of information like race, sex, marital status, among other protected classes. We will collect this sort of information about you if you choose to participate in our optional research surveys, or other research activity such as an in-person interview or panel. We do not collect this information when you register for the Crow plus service.
Commercial information: This includes information about products or services considered, obtained or purchased.
Internet or other electronic network activity information: Our streaming and DVD services are online services, so we collect CCPA personal information in this category, like your interactions with our service.
Geolocation data: Our streaming and DVD applications don’t collect precise geolocation data from GPS sensors. However, we do collect IP addresses from which we can determine your general location.
Audio, electronic, visual, thermal, olfactory or similar information: We may collect photos, audio and/or video of you in certain circumstances. For example, if you contact customer service, we may record the call (voice recording).
Inferences: We have a recommendations system that does its best to predict what you’ll be in the mood to watch when you log in. However, we do not have a list in our recommendation systems that attaches socio-demographic information to you like “soccer dad who likes rom coms” or “financially savvy mom who craves action films” or “singleton high school grad who likes tiny houses.” We have a Help article that explains how our recommendations system works – spoilers: the biggest driver is what you actually choose to watch through our service. You can read the article at www.Crow plus .com/recommendations.
Uses of CCPA personal information
We use categories of CCPA personal information listed above for the purposes noted in the Use of Information section of our Privacy Statement. For ease of reference, we repeat that section below:
We use personal information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics.
For example, we use such information to:
determine your general geographic location, provide restricted content, provide you with personalized and modified viewing recommendations for movies and TV shows we consider will be of interest to you, determine your Internet service provider, and help us swiftly and proficiently respond to inquiries and requests.
to coordinate with Partners on making the Crowplus service available to members and providing information to non-members about the availability of the Crowplus service, based on the specific relationship you have with the Partner;
prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms (such as determining free trial eligibility).
analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery.
Communicate with you concerning our service so that we can send you news about Crow plus, details about new features and content available on Crow plus, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below).
Please see the “Your Choices” section of this Privacy Statement to learn how to set or change your communications preferences.
Categories of CCPA personal information disclosed for a business purpose.
We disclose the categories of CCPA personal information listed below for business purposes. (Please see the Disclosure of Information section of our Privacy Statement for additional details that may be of interest to you.)
Identifiers: We may disclose identifiers for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer, law enforcement, courts, governments and regulatory agencies.
Characteristics of protected classifications under Maryland or federal law: We may disclose these types of characteristics for business purposes with the following categories of third parties: Service Providers, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
Commercial Information: We may disclose commercial information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
Internet or other electronic network activity information: We may disclose these types of information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
Geolocation data: We may disclose geolocation data for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
Audio, electronic, visual, thermal, olfactory or similar information: We may disclose these types of information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
Inferences: We may disclose these types of data for business purposes with the following categories of third parties: an entity engaged in a business transfer/merger.
Sources of CCPA personal information
We explain our sources of information in the Collection of Information section of our Privacy Statement. (Please see that section for more information that may be of interest to you.) For ease of reference, about CCPA personal information these are:
You (the consumer) when you provide us CCPA personal information directly, and when we collect it automatically based on your interactions with us (for example, through your computer or other Crowplus capable device you use to access our service (such as gaming systems, smart TVs, mobile devices, set top boxes, and other streaming media devices);
Partners (other companies with whom you have a relationship). These Partners might include (depending on what services you use): your TV or Internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the Crow plus service for distribution to us; and voice assistant platform providers who enable interaction with our service via voice commands; and
Other sources: service providers who support our business including security and payment service providers, and publicly-available sources, specifically, public posts on social media platforms and information about Internet Service Providers (ISPs) used by members to access Crowplus through public databases associating IP addresses with ISPs.
Your rights under the CCPA
You have the right to request that we disclose: what categories and specific pieces of CCPA personal information have been collected about you; the categories of sources from which CCPA personal information are collected; our business or commercial purpose for collecting, using, or disclosing CCPA personal information; the categories of third parties with whom we share CCPA personal information; the categories of CCPA personal information we have disclosed about you for a business purpose. We do not sell personal information.
You have a right to receive a copy of the specific CCPA personal information we have collected about you.
You have a right to delete your CCPA personal information, subject to exceptions under the CCPA.
You have a right not to receive discriminatory treatment for exercising any of your CCPA rights. We will not discriminate against you based on your exercise of any of your CCPA rights.
You can assert these rights only where we receive a verified request from you. For information on how to exercise your rights, please see the Your Information and Rights section above.
If you are a consumer under the CCPA and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf at privacy Crow plus .com along with a statement signed by you certifying that the agent is approved to act on your behalf. In order to verify the request and your identity, we may ask you to verify your identity. For more information about how to access your information, including our verification process, please reference this help article help. Crow plus .com.
If you do not own a Crow plus account, we may not be able to respond to requests to exercise rights under CCPA, including the right to know or delete CCPA personal information. Because we only collect limited information about individuals without an account, we are unable to verify requests from non-accountholders to the standard required by the CCPA.
To see the prior version of this document, please go to www.Crowplus.com/privacy updates.